Sales and Service Representative
POSITION SUMMARY
Sells products and vehicle repair services to customers.
ESSENTIAL DUTIES AND RESPONSIBILTIES
- Delivers high level of customer service by greeting incoming customers and answering telephone calls. Answers customer inquiries and complaints in a timely manner and takes appropriate action to satisfy customer.
- Determines individual customer needs for products and service repairs. Sells tires and service repairs meeting customer and company goals. Provides quotes for products or services.
- Schedules service work for the convenience of customers, but within parameters of when repairs may be completed.
- Opens and prepares store for start of business.
- Ensures safe and clean shop floor and work environment.
- Arranges tire and merchandise displays inside and outside the building and keeps message board current.
- Receives and inventories tires. Determines location by size and type of tire.
- Utilizes company vehicle to shuttle customers or pick up/drop off supplies.
DESIRABLE QUALIFICATIONS
- Strong customer service and sales skills.
- Ability to multi-task.
- Computer aptitude.
- Valid driver’s license.
- High school diploma or GED.
For immediate consideration: forward your resume to: appl@ustfjobs.com